Effective Date: May 26, 2026
1. Introduction
Metro University (‘we’, ‘our’, or ‘the University’) is committed to protecting the privacy of its students, applicants, faculty, staff, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website and online payment portal.
2. Information We Collect
We collect the following categories of personal information:
- Identity information: Full name, date of birth, gender
- Contact information: Email address, phone number, postal address
- Academic information: Enrollment number, course details, academic records
- Financial information: Payment details processed securely through our payment gateway (card details are not stored by the University)
- Technical information: IP address, browser type, cookies, and usage data from our website
3. How We Use Your Information
The information we collect is used for the following purposes:
- Processing fee payments, admissions, and registrations
- Communicating with students regarding academics, events, and administrative matters
- Fulfilling legal and regulatory obligations
- Improving our website, services, and student experience
- Sending important notifications related to your enrollment or course
4. Data Sharing & Third Parties
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment gateway partners, IT service providers, or regulatory authorities) solely for the purpose of operating our services and complying with the law. All third-party partners are bound by confidentiality obligations.
5. Data Security
We employ industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. Payment transactions are processed via a PCI-DSS compliant gateway, and no sensitive payment data is stored on our servers.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data held by Metro University. To exercise these rights, please contact us at info@metrouniversity.in. We will respond to your request within 30 working days.
8. Changes to This Policy
Metro University reserves the right to update this Privacy Policy at any time. Changes will be published on our official website with a revised effective date. Continued use of our services following any changes constitutes your acceptance of the updated policy.
9. Contact Us
For any queries related to this Privacy Policy, please write to us at:
- Email: info@metrouniversity.in
- Phone: +91 9319594242
- Website: www.metrouniversity.in
- Address: Metro University, Plot # 12A, 12B, Tech Zone IV, Greater Noida, Gautam Buddha Nagar, UP