The School of Business and Commerce (SBC), Metro University, in collaboration with the Centre for Connecting Learning and Innovation (CCLI), organised a Design Thinking Workshop: “An Experiential Introduction to Human-Centred Design Thinking” on 24 September 2026 for students of BBA, B.Com and MBA programmes. The workshop was facilitated by Dr. Neelam Saxena, Founder and CEO, CCLI, and Dr. Arvind Deshmukh, Co- founder and Head of Operations, CCLI.

Name: An Experiential Introduction to Human-Centred Design Thinking
Start: 2026-09-24T10:00:00+05:30
End: 2026-09-24T17:00:00+05:30
Location: Metro University

The session introduced students to the fundamentals of human-centred problem solving, with particular emphasis on empathy, user personas, discovery, invention, innovation and the five stages of Design Thinking – Empathize, Define, Ideate, Prototype and Test. Students also explored how effective solutions must balance human desirability, technical feasibility and economic viability through a range of practical and contemporary examples om.

The workshop became especially engaging through an experiential group activity conducted by Dr. Arvind Deshmukh, where students worked in mixed teams to identify users, define real-life problems and creatively present possible solutions. The activity encouraged teamwork, creativity, leadership and presentation skills. Students found the workshop highly informative, energetic and enjoyable, making it a valuable experiential learning opportunity beyond the classroom.